Led By

Yissely Ortiz

Founder & Principal, Accend Lab

Yissely Ortiz has spent more than fourteen years working at the intersection of leadership, culture, and organizational change, across corporate enterprises, government institutions, nonprofit networks, and global humanitarian organizations. What has remained constant across every context is a deep conviction that the capacity to lead well, build trust, and move people through change together is the most consequential — and most underdeveloped — organizational asset there is.

That conviction is the foundation of Accend Lab.

A woman with dark, curly hair smiling in an indoor setting with modern lighting and a black staircase railing in the background.

Before founding her practice, Yissely built her expertise in some of the most demanding organizational environments around. At National Grid, a global energy enterprise of 30,000 employees, she leads DEI operations and leadership development across the U.S. and U.K., designing enterprise-wide programs, building inclusive leadership capability at scale, and driving the kind of cultural change that shows up in how decisions get made and how people experience their work. A mentoring program she built was recognized by TIME as part of National Grid's Top 50 Gender Equity Employer ranking.

At Leadership for Educational Equity, she served as Managing Director of Regional Impact, leading over 180 systems change and political leadership trainings, supporting more than 30 candidates for public office, and directing a New York regional strategy that increased engagement by 84%. Before that, she represented the Manhattan Borough President across three community districts, negotiating multi-million dollar community benefit agreements, advising on land use and civic initiatives, and serving as a trusted bridge between government, community, and institutional stakeholders. Those years built deep relationships across New York City government and education leadership that continue to inform her work today.

Her earlier career included work at World Vision International's United Nations Liaison Office, where she designed global advocacy and leadership programs, advised on gender equity initiatives, and managed high-stakes relationships across more than 15 countries, a chapter that shaped her understanding of how power, influence, and systems change operate at every scale.

Today, alongside her consulting practice, Yissely serves as Chief Programs Officer at Augmented Intelligence Advisory, where she leads program strategy and designs learning experiences at the intersection of AI, critical thinking, and educational equity, work that keeps her thinking sharpened at the frontier of where technology, leadership, and human development meet.

Yissely's work is grounded in a belief that organizations don't fail for lack of vision, they fail for lack of architecture. The structures, relationships, cultural conditions, and leadership capacity that allow strategy to move from intention to reality. Her approach is rigorous and practical, deeply relational, and always oriented toward work that actually holds.

She brings particular expertise in executive facilitation, leadership development, organizational effectiveness, inclusive design, and the navigation of complex, matrixed environments. A gifted translator of complex ideas into accessible frameworks and actionable learning, she has worked with organizations across luxury, aviation, technology, government, education, and global humanitarian sectors, bringing the same clarity, precision, and care to every engagement regardless of context.

Born in the Dominican Republic and raised in New York City, Yissely carries the perspective of someone who has always had to understand systems, how they work, who they serve, and how to move within and beyond them. That lens shapes everything she does.

She is also a committed athlete. For Yissely, physical discipline is not separate from professional life, it is foundational to it. The clarity, resilience, and capacity for sustained high performance that athletic training builds are the same qualities she brings to her work and helps her clients develop in theirs. Health, in her view, is not a lifestyle choice. It is what makes everything else possible.

Yissely holds a B.A. in Political Science and International Relations from Hunter College, City University of New York, and is completing an M.S. in Strategic Management and Executive Leadership at Penn State University's Smeal College of Business. She is fluent in English and Spanish.

Work With Yissely